“You did a really great job,” she said he told her, and handed her a $100 bill.
That same year, she said, Mr. Trump had an outburst over some orange stains on the collar of his white golf shirt, which Ms. Diaz described as stubborn remnants of his makeup, which she had difficulty removing.
When Ms. Morales joined the housekeeping team in 2013, Ms. Diaz was in charge of training her, and began to take her to tend to Mr. Trump’s house. In November of that year, when Ms. Diaz quit, Ms. Morales and the housekeeping supervisor took on the job of cleaning Mr. Trump’s house together.
Ms. Morales said she will never forget the day Mr. Trump pulled up to the pro shop in his cart as she was washing its large, arched windows. Noticing that Ms. Morales, who is shy of five feet tall, could not reach the top, he said, “Excuse me,” grabbed her rag and wiped the upper portion of the glass.
Mr. Trump then asked Ms. Morales her name and where she was from, she recalled. “I said, ‘I am from Guatemala.’ He said, ‘Guatemalans are hard-working people.’” The president then reached into his pocket and handed her a $50 bill.
“I told myself, ‘God bless him.’ I thought, he’s a good person,” Ms. Morales recalled.
Soon after Mr. Trump launched his campaign for the presidency, in June 2015, Ms. Morales recalled, one of the managers summoned her to tell her that she could no longer work inside Mr. Trump’s house.
Around the same time, she said, several workers, who she said were also working illegally, had their work days shaved from five days to three days. “The workers panicked. A lot of people just left,” she said.
Two months after Mr. Trump’s inauguration, in March 2017, Ms. Morales said that she and other workers received a new employee handbook.